Frequently Asked Questions

All of our installations are commercial grade. Retail-Grade or DIY systems will typically differ from commercial-grade systems in several ways: Hardwired vs wireless - Commercial systems are hard-wired. Local vs cloud storage - Commercial systems include local a recorder for local storage. Subscription fees - Subscription fees are rarely required for commercial systems unless opting for cloud storage or other add-on services. Durability - Retail-grade products typically have a plastic body and the lens and electronic components are lower quality than commercial grade. Warranty - Retail systems typically provide a limited one year warranty. The brands we install provide a 2-5 year manufacturer warranty on the hardware, which is available to you even after our one year warranty. ​ When comparing security camera options, it’s also important to consider how long you need to retain footage, what type of remote access you require, and whether advanced features, such as license plate recognition or two-way audio, are necessary. You should also evaluate the overall technology platform and its long-term capabilities.

IP camera systems transmit video over a network and offer higher resolution, remote access, and advanced analytics. Analog CCTV systems use coaxial cables and are typically more budget-friendly but offer fewer advanced features. Many businesses choose IP security camera systems for scalability and better image quality. For new installations, we do not recommend analog camera systems. Although the initial hardware cost may be lower, the image quality and overall value are significantly below that of modern network (IP) systems. If you currently have an analog system and are considering an upgrade, we’re happy to review your options and recommend the best path forward.

The cost of security camera installation depends on the number of cameras, camera type, wiring requirements, recording equipment, storage, and property size. A professional site survey provides the most accurate pricing. However, if you would like ballpark pricing, you can reach out using the Contact Us link. Please provide the site address, number of cameras, and any special concerns or features to consider.

Yes. All of our installations include remote viewing and management via free mobile app or desktop software. This feature requires an internet connection on-site. You can monitor live video, review recorded footage, and receive motion alerts.

The number of cameras required depends on entry points, building size, parking areas, hallways, and security goals. During the site survey, we will discuss your security goals, evaluate blind spots, and recommend optimal camera placement. Most small and medium-sized properties will required 3-6 cameras for sufficient coverage. Sensitive properties, such as high end retail establishments, bars, check cashing storefronts, pharmaceutical businesses, schools, and high-risk locations will require a larger number of cameras. Large warehouses, factories, multi-tenant buildings, and commercial office buildings generally require a larger number of cameras, as well. Ultimately, the number of cameras you will need depends on your budget and security goals.

Installation time depends on system size and complexity. Most small residential or commercial security camera installations take one day, while larger commercial CCTV system installations can take several days depending on wiring and equipment setup.

The terms CCTV and security camera system are often used interchangeably, but there are technical differences. CCTV (Closed-Circuit Television) CCTV traditionally refers to a wired, closed network video surveillance system where cameras transmit footage to a limited set of monitors or recording devices. Typically uses analog cameras Connected via coaxial cables Records to a DVR (Digital Video Recorder) Video is stored locally Limited remote access (unless upgraded) CCTV systems are common in older commercial buildings and are generally more budget-friendly.   Security Camera System (Modern Surveillance System) A security camera system is a broader term that includes both analog CCTV and modern IP-based systems. Today, it often refers to: IP (Internet Protocol) cameras Network-based video transmission Higher resolution (HD, 4K, etc.) Remote viewing via smartphone or web browser Cloud or NVR (Network Video Recorder) storage Advanced features like motion detection and analytics In short, if your system is connected to the network and accessible remotely, it is a security camera system and not CCTV, as it is no longer "closed-circuit."

Yes, we have installed grant eligible security camera systems for multiple Philadelphia businesses. Our security camera systems all meet or exceed the minimum requirements for program approval. Please let us know if you are applying for the city grant, as we may recommend additional storage for your NVR based on your location and number of cameras installed. Our systems are also NDAA compliant.

NDAA-compliant security cameras meet strict U.S. government standards, ensuring they’re built without restricted components and sourced from trusted, vetted manufacturers. This delivers stronger cybersecurity, as your system will not be susceptible to unauthorized or foreign-government access to camera data, as well as long-term reliability. NDAA compliance also ensures that you are not inadvertently supporting suppliers linked to unethical practices, such as forced labor or population oppression.  We recommend NDAA compliant systems for all new installations, as this is the gold standard for security.

All modern cameras come equipped with built-in microphones that support audio recording. However, audio functionality is disabled by default and is not activated during installation. If you wish to use audio recording, it is your responsibility to enable this feature through the settings on your NVR. Before doing so, please review all applicable laws regarding audio recording. Laws vary by jurisdiction and may require posted signage or consent, particularly in areas where individuals have an expectation of privacy.